Global Credit Solutions Pty Ltd.

Neil Wood founded what is now known today as GCS Group, by incorporating in 1976 as Total Credit Management Services Pty Ltd, which was subsequently sold in 2001, enabling Neil to then develop and refine the formats and systems used for international collections.

Neil recognized very early on the need to understand, appreciate and respect the differences that existed in domestic and international collections and by traveling globally often up to six months a year, he developed an in depth knowledge of the different cultures, customs, laws and processes used in collecting both commercial and consumer international debt.

In 2001 Global Credit Solutions Pty Ltd (GCS) was incorporated in Australia to service the growing demand for international expertise from within the Australian business sector as well as the collection industry itself. The expanding export sector from Australia required a professional global service, and GCS assists with meeting their client’s overseas requirements.

The GCS Australia management team, have wide experience in servicing the international needs of the group’s clients, as well as the clients requirements within and across Australia.

After two years of research and development, a state of the art Global Case Management System was launched mid 2007, assisting GCS partners to manage all cases, and enabling client’s access to details on their specific cases, and to generate reports to meet management requirements.

Supported by the development of further Internet Technology, Interactive Voice Response (IVR) coupled with sophisticated automated file handling facilities, this leading edge technology affords us the flexibility and responsiveness for our clients, which is the envy of our competitors. We have extensive business resumption options in the event of a localised problem, providing our clients the comfort of knowing the delivery of our service will not be interrupted. The imperative of disaster recovery cannot be overstated.

Collecting and litigating overseas can present many problems. A multiplicity of regulations in over a hundred + jurisdictions around the world means it is impossible to manage risk efficiently and expertly from a single location - there is no substitute for local knowledge, and GCS provides that expertise in the legal system, rules of enforcement, customs and practices which eliminate risk and create a level playing field upon which to trade.

Similarly, Australia with its five States and two Territories has different laws, and it is our knowledge of these and the best way forward for a client that enables us to obtain the best results.

This Web site contains information about Global Credit Solutions, and is here for you to investigate and learn about our company. We would like to extend a warm welcome, and invite you to explore our many services. Feel free, to contact us with our convenient email links.

To obtain a quotation for any of the services listed, simply email a synopsis of your needs. We will be happy to revert back to you with a quotation. You can use the Interactive Forms to obtain this information.

Why GCS ?
Because we care about results and take pride in our working relationships with our clients. Our technology allows us to offer advanced programs to meet our clients needs and our knowledge of both the Australian and international markets makes us a leader in our field.

The range of services we offer are also supportive of each other, usually resulting in a win win for GCS and our clients.

History
Global Credit Solutions Pty Ltd was incorporated in Australia in 2000, to service a client demand for more effective and efficient domestic and global credit & risk management services.

With the company’s senior management recognized by our industry colleagues as leaders, the company now operates around the world, providing premium services to its ever increasing list of high profile clients, and is recognised by the International business community as experts in the fields of credit management, debt collection, credit reporting and risk management services.